5446 HWY 290 WEST #270
AUSTIN, TEXAS 78735
512 / 891-8010 v
512 / 891-8014 f

Mastering
Projects by Mail

Projects by Mail - Checklist and Procedures

This service Terra Nova offers is one that we have offered for many years. It is for those clients that cannot attend the mastering session in person. As so many of our clients are out of the Austin area, this provides a way to get the project mastered long distance. The ease of express mail, e-mail, faxes, and the internet, makes the process accessible to everyone, no matter where you live. If you wish to use this service, print out the 3- page form. Read through the form carefully, follow instructions and then fill out completely. Please see the checklist to be sure you have included all the materials.

Important: We require that you send us a copy of the final mixes for preview by our engineers BEFORE we actually master the project. This, along with your engineer's name and phone number. You will be contacted if changes are required before you send the project.

Checklist:

  1. Forms filled out completely (make copies for yourself )
  2. Formats of your material (again, keep safety copies for yourself )
  3. Labels on all formats you send to us.
  4. Detailed notes and specific instructions you may have (song sequence, fades, etc.)
  5. That you have contacted Diane, either by phone, fax, or e-mail to alert and let her know that the project is being sent.

The Procedure :

  • As soon as we receive your project, we read and inspect the package to make sure you have included all information.
  • We will contact you directly and let you know that you have been put on the “Projects By Mail”schedule.
  • We will also let you know the turn around time for your project.
    Always allow at least seven business days turn around for your project.
    As the engineer works on your project, there may be questions he has about the recording. He will contact you or your engineer to get further instructions or let you know if there are any problems.
  • When the mastering is completed, we will contact you with the total of your invoice before we run your credit card.
  • Your project will be sent to you according to your instructions on the form . You will be given an express airbill number for your project.
  • When you receive your project, please read all the attached info BEFORE you play your CD masters. Never proof a master on a computer or on the same speakers that the project was mixed or recorded on.
  • You will need to let us know that you have proofed your CD masters and that there are no further changes to the project. We will replace defective masters at no charge.   
  • If there are changes to be made to the mastering itself, the client will be charged the regular hourly rate plus the additional shipping and handling charges.

 

The "Projects by Mail" forms can be downloaded below in both Adobe Acrobat and Microsoft Word formats:

PDF icon Adobe Acrobat .pdf  word icon Microsoft Word .doc

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